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master138 Privacy Policy For Your Account

Your DANA, OVO, GoPay and QRIS records stay connected to a clear account process under the master138 Privacy Policy.

Account dataWallet recordsDevice checksPolicy requests
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master138 master138 Privacy Policy For Your Account
CONTACT ROUTES

Get Help With Privacy Policy Requests

A clear contact route helps you ask about the Privacy Policy without mixing a data request with a game or wallet question. Tell us which account detail, device record or payment reference concerns you, and we can direct the request to the right check. If your account is used from Semarang or another Indonesian location, include the phone number linked to access and the relevant date so we can locate the record. Requests remain subject to account verification and local law.

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Account data request

Ask us to identify the personal details connected with your master138 account. Include your registered phone number and the account step involved, such as phone verification or a sign-in check, so we can confirm the request belongs to you.

Wallet record query

For a DANA, OVO, GoPay or QRIS query, share the payment reference and status shown in your account. We use those details to separate a privacy request from a missing receipt or a pending wallet record.

Correction path

If your phone detail or account record needs correction, contact us from the account support path and describe the change. We may request an account check before changing stored data or confirming what the record contains.

DATA PRACTICES

What We Do With Your Personal Records

Our Privacy Policy follows the practical steps you see during account use: phone verification before access, device checks during sign-in, and payment matching after a wallet or bank transfer action.

Phone verification

Before account access, we use the phone detail you provide to confirm that the sign-in path matches your account. This step helps us answer a Privacy Policy request accurately without exposing another account's personal records.

Device activity

Mobile and desktop sign-ins can create device and session signals used to detect unusual access. We use those signals for account security, not as a substitute for your account request, and we can explain the relevant record when you contact us.

Cookie settings

Cookies can retain session choices and help us understand which policy pages are opened. You can manage cookie controls through your browser, although changing them may affect sign-in continuity or the way policy pages load.

Payment matching

A DANA, OVO, GoPay or QRIS reference lets us connect a wallet event with the correct account record. Bank transfer and virtual account entries may be retained for the same matching, receipt and account-check purpose.

Retention period

We retain personal records for the time needed to run the account, review security events, resolve a payment question or meet an applicable legal duty. When a record is no longer needed for those purposes, our handling follows the Privacy Policy.

Your request

You may ask what personal data we hold, request a correction, or ask about use and deletion where local law permits. Send the request with your registered phone detail; we verify account ownership before discussing or changing the record.

Privacy Policy Answers For master138

These Privacy Policy answers address the account questions you may have before opening access or while checking a wallet record. We keep the process direct: identify the account detail, provide the registered phone number when requested, and tell us whether the concern involves a device, cookie, payment reference or retention period. Where a request depends on local law, we explain the applicable next step.

The master138 Privacy Policy covers account details, phone verification, device and session signals, cookies, payment references and retention. It also explains how you can ask about your records, request a correction, or raise a data-use question where local law permits.

Yes. Privacy Policy handling includes DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account records when they are linked to your account. We use these entries to match status, receipts and account activity during a valid request.

Contact us through the account support path and state that you are making a Privacy Policy data request. Include the phone number registered to your account and the record you want to ask about. We verify ownership before sharing account-linked personal details.

Phone verification connects the sign-in attempt with the correct account and reduces the risk of another person receiving its personal records. Under the Privacy Policy, we use the phone detail for account access and related security checks, subject to local law.

You can ask us to correct an inaccurate phone detail or another account record through the stated contact route. Describe the change and provide the registered account detail. We may complete an ownership check before making the correction or confirming the result.

We keep records for the period needed to operate your account, match DANA or QRIS activity, handle security events, resolve disputes and meet applicable legal duties. When those purposes end, handling follows the Privacy Policy and any retention duty that applies.

Yes. The Privacy Policy applies when you access the account on a mobile phone or desktop. Session cookies and device signals may support sign-in continuity and security checks. You can ask us about a device record by giving the registered phone detail and access date.

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